Refund Policy

Website Name: skilldokan.com
Effective Date: March 19, 2026
Contact Email: skilldokan25@gmail.com

1. Overview

At SkillDokan (skilldokan.com), we specialize in selling digital products such as WordPress themes, plugins, graphics, software, subscriptions, and AI tools. Due to the nature of digital products, all sales are generally considered final.

However, we aim to ensure customer satisfaction and fairness. This Refund Policy outlines the conditions under which refunds may or may not be granted.

2. No Refund Policy (General Rule)

Since all products are delivered digitally and instantly, we do not offer refunds once a product has been successfully delivered or accessed.

By purchasing from our website, you agree to this no-refund policy.

3. Exceptions (Eligible for Refund)

We may offer a refund under the following circumstances:

  • You did not receive the product after successful payment
  • The product is completely non-functional or corrupted
  • You were charged multiple times for the same product
  • The product delivered is significantly different from the description

4. Non-Eligible Refund Cases

Refunds will NOT be issued in the following cases:

  • You changed your mind after purchase
  • You lack the technical knowledge to use the product
  • Compatibility issues not mentioned in product description
  • Failure to read product details before purchase
  • Download issues due to poor internet connection

5. Refund Request Process

To request a refund, please follow these steps:

  1. Send an email to skilldokan25@gmail.com
  2. Include your order details (Order ID, product name)
  3. Clearly explain the issue
  4. Provide screenshots or proof if necessary

6. Refund Timeframe

  • Refund requests must be made within 3 days of purchase
  • We will review your request within 3–7 business days

7. Approved Refunds

If your refund is approved:

  • The amount will be refunded to your original payment method
  • Processing time may vary depending on your payment provider

8. Chargebacks

Initiating a chargeback without contacting us first may result in:

  • Permanent account suspension
  • Restriction from future purchases

We strongly encourage contacting us before taking such action.

9. Policy Updates

We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page.

10. Contact Us

For any questions regarding refunds, contact us:

📧 skilldokan25@gmail.com

By purchasing from SkillDokan, you acknowledge that you have read and agreed to this Refund Policy.